FAQ
Finding a vet in Québec: your questions.
Answers to the questions pet parents ask us most often.
I don't have a vet. What can I do?
Make a request on Ovet GO. It goes to partner clinics, and a clinic with an opening can propose an appointment. Ovet GO doesn't replace your usual veterinarian: it helps you find one when yours has no opening.
How can I get a vet appointment quickly?
Instead of calling clinics one by one, you make a single request. Partner clinics with an opening see it and can propose a time. How soon depends on available openings: we can't guarantee it.
Vet emergency or wait for an appointment?
If you think your pet's life is in danger, don't wait: call or go straight to an emergency veterinary clinic. Ovet GO is not an emergency service. When in doubt, call a clinic.
How much does Ovet GO cost?
Ovet GO is a new initiative: the service is free for the first month after launch. The consultation itself is billed by the clinic that sees you.
How does Ovet GO work?
You describe what's going on with your dog or cat on your phone, in your own words, typed or by voice dictation, with photos if you like. Ovet GO proposes answers you confirm one by one. The clinic receives a clear summary and chooses whom to offer an appointment.
Does Ovet GO make a diagnosis?
No. Ovet GO makes no diagnosis: the vet decides. Ovet GO only prepares a summary from the answers you confirmed.
Where is Ovet GO available?
Ovet GO is built in Québec and opens in the coming days. Leave your email and we'll write to you when it opens.
How is my information protected?
Our privacy policy explains what information we collect, why, and how we protect it.
I work at a clinic. How do we join Ovet GO?
Write to us at bonjourhi@ovet.app. We'll show you Ovet GO in a demonstration.
Opening in the coming days